WELCOME

TO UNITEL CONTACT CENTRES

UCC is one of the fastest growing BPO with over 250 seats catering to our US, UK and AUS clients with strategic, well defined strategic processes for excellent delivery and customer satisfaction.

Our specialization is in International Outbound and Inbound calling services, Web Development, SEO and Digital Marketing

WHAT WE OFFER

WHY CHOOSE US?

WHY YOU SHOULD CHOOSE UNITEL CONTACT CENTRES

The agents will undergo extensive training before they are placed on your campaign. Each time they answer your calls, they will follow the guidelines set out by you.

We are passionate about providing exceptional customer service. We understand that first impressions count, that is why we take your trust in us being the ‘business voice’ of your company very seriously.

Our agents demonstrate professionalism and excellence with every call they answer – a report of each call will be sent to you by our customer relations team.

Unitel Contact Centres is one of the UK’s biggest call outsourcing companies.

We ensure that each agent we use has over 3 years’ experience in the call centre industry so that we can be sure we are putting the best possible people on your campaign.

Having well trained, experienced staff isn’t what makes us stand out from the crowd though, it’s our way of doing things and our way of ensuring quality to our clients.

Get this, we have placed an experienced team of agents from the UK in each of our centres to ensure that training and help are there when it is needed the most.

We have years of experience delivering high-quality services for a wide range of clients, our agents use state of the art dialer platforms to ensure fantastic call quality!

GET IN TOUCH

If you’re interested in using our highly trained PAs to aid your business, fill in the form below and submit it and one of our team will be in touch to put together a package to meet your needs!