B2B Telecom Team Leader

/B2B Telecom Team Leader

B2B Telecom Team Leader

We are looking for #UKB2B #Telecom Team Leader/ Supervisor for #UK #B2BProcess to join our team!
Send your resume: info@unitelcontactcentres.com

Key Points
•Fixed Salary Date
•Home Drop Facility
•Fixed shift timings
•Fixed 5 days Working
•Best Pay package

Responsibilities:
•Perform regular audits
•Needs to have a clear knowledge & understanding about what compliance is and its significance in regard to company processes.
•Have at least 1 year experience as TL
•Monitors team’s performance on daily and monthly basis
•Manage day-to-day operation
•Approves and implements streamlining opportunities and process improvements
•Tracks and reports contact center performance against objectives and goals
•Providing training to team members

Key Skills:
Should be computer literate – will be expected to operate a CRM system, Dialler and have ability to work with Excel. , CRM Software, Dialler
Required Experience & Qualifications
Good Communication Skills both spoken & written English
Add: Martin Burn Business Park, Level 7; Plot 3, BP Block, Sector V, Bidhannagar, Kolkata – 700091
Contact: 8017449207 (Sweta), 9830661513 (Swaralipi)
Facilities: Fixed Timings (2:30pm- 11:30pm)

#jobs #internationalbpo #telecomprocess #TelecomTeamLeader #kolkatajobs #bpohiring #bpojobs #teamunitel #jobseekers