We are looking for #UKB2B #Telecom Team Leader/ Supervisor for #UK #B2BProcess to join our team!
Send your resume: info@unitelcontactcentres.com

Key Points:

• Fixed Salary Date
• Home Drop Facility
• Fixed shift timings
• Fixed 5 days Working
• Best Pay package

Responsibilities:

• Perform regular audits
• Needs to have a clear knowledge & understanding about what compliance is and its significance in regard to company processes.
• Have at least 1 year experience as TL
• Monitors team’s performance on daily and monthly basis
• Manage day-to-day operation
• Approves and implements streamlining opportunities and process improvements
• Tracks and reports contact center performance against objectives and goals
• Providing training to team members

Key Skills:

Should be computer literate – will be expected to operate a CRM system, Dialler and have ability to work with Excel. , CRM Software, Dialler
Required Experience & Qualifications
Good Communication Skills both spoken & written English
Add: Ecostation Business Tower CN-06, 15th Floor-Unit-1501 &, Unit-1504, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Contact: 8017449207 (Sweta), 9830661513 (Swaralipi)
Facilities: Fixed Timings (2:30pm- 11:30pm)