B2B Telecom Team Leader

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B2B Telecom Team Leader

FulltimeJanuary 27, 2023
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Employment Information

We are looking for #UKB2B #Telecom Team Leader/ Supervisor for #UK #B2BProcess to join our team!
Send your resume: info@unitelcontactcentres.com

Key Points:

  • Fixed Salary Date
  • Home Drop Facility
  • Fixed shift timings
  • Fixed 5 days Working
  • Best Pay package

Responsibilities:

  • Perform regular audits
  • Needs to have a clear knowledge & understanding about what compliance is and its significance in regard to company processes.
  • Have at least 1 year experience as TL
  • Monitors team’s performance on daily and monthly basis
  • Manage day-to-day operation
  • Approves and implements streamlining opportunities and process improvements
  • Tracks and reports contact center performance against objectives and goals
  • Providing training to team members

Key Skills:

Should be computer literate – will be expected to operate a CRM system, Dialler and have ability to work with Excel. , CRM Software, Dialler
Required Experience & Qualifications
Good Communication Skills both spoken & written English
Add: Martin Burn Business Park, Level 7; Plot 3, BP Block, Sector V, Bidhannagar, Kolkata – 700091
Contact: 8017449207 (Sweta), 9830661513 (Swaralipi)
Facilities: Fixed Timings (2:30pm- 11:30pm)

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